Charger Instructions: Oval Dual USB Charger (LCH-DC)

Below are the steps to make sure your Wasabi Power charger is working as intended. If you have any problems, please contact us so that we can help troubleshoot or replace any defective units. All our chargers include a 3-year warranty.

STEP 1: Connect charger to USB power source

When the dual charger is plugged in with the provided USB cable, the lights should both flash and then turn off. Please note, the dual puck charger is powered by a provided Micro USB cable.

STEP 2: Insert one battery into charger

When one battery is connected and charging, only one light should be red, indicating that the battery is charging.

STEP 3: Insert second battery into charger

When two batteries are connected, both lights should be red indicating that both the batteries are charging. Once one is complete, the respective LED will turn green.

NOTE: Both batteries will be charged simultaneously and will be sharing the input power. If you have a low power source (under 1.5A), it may be faster to charge one battery at a time.

Troubleshoot

PROBLEM 1: If the lights are alternating red and green (see below), this means there is an issue with the charger.

Solutions:

1. Ensure the USB source you are connected to is providing enough power. At least 2.1A is recommended for charging two batteries. A computer USB port is insufficient. Try to plug it into a PD power bank or wall outlet adapter.
2. It’s possible the USB cable is broken. Try using a different cable or contact us for a replacement.
3. If the lights are still flashing, the unit itself may be defective. Please contact us for your warranty replacement.

PROBLEM 2: If you do not see the LED light turning on when you connect your battery please make sure the contacts are lined up properly on your battery and the charger itself. Always ensure the positive charging contact is connected to the positive terminal on the battery.

PROBLEM 3: If the charger is plugged in and does not show any lights with any batteries, the unit itself may be defective. Please contact us for a replacement if this is the case.

PROBLEM 4: If the charger shows a green LED but the battery is not charged, it is likely a defective battery that can no longer store a charge. Try another new battery to test the charger again. Or try charging the battery in your camera to make sure your battery is working properly. Please contact us if you do not have another battery to test.

Some other general questions we have about our single battery charger:

Q: How long does it take to charge my Wasabi Power battery?

A: This is a slightly complicated question to answer as every battery has a different capacity. We tested our NP-W126 (1400mAh capacity) battery and it went from zero percent to one hundred percent in about one hour and thirty minutes. This equates to about 900mAh per hour.

If your battery has less than 1800mAh capacity, you can expect it to be fully charged from zero in about 2 hours.

If your battery has 2700mAh capacity, you can expect it to be fully charged from zero in about 3 hours. 

Q: Does the Wasabi Power charger have overheating protection?

A: Yes, our chargers are equipped with overheating protection.

Q: Does the Wasabi Power charger have overcharge protection?

A: Yes, our Wasabi Power chargers have overcharge protection. Once the battery reaches a certain capacity, the charger will enter a trickle charge for the battery.

Q: Can I leave my Wasabi Power battery charging overnight?

A: While you can leave your battery charging overnight, we recommend for the quality and safety of your product, you do not. As previously mentioned, our chargers do have trickle charging to make sure the battery is safe unattended. However, we always prefer to take the batteries off once they are done charging.

Q: What type of USB Cable does the dual charger use?

A: The dual charger (BB or "Puck" model) uses an included Micro USB cable to recharge your batteries. 

Q: Why is the charger so slow?

This may be due to the power source you are plugged in to. The charger may work slowly if you plug the USB cable to an insufficient power source, like certain USB ports on a computer, older power bricks, and so on.